Join the Dr Clean Team

Must wear jeans without holes, work boots or sneakers, and a clean t-shirt or sweatshirt. No exceptions.

You must arrive on time. If you anticipate being late, you must notify the client and dispatch at least 30 minutes in advance.

You must have your own tools and equipment for the services you offer. Dr Clean does not supply tools.

You must have reliable personal transportation. Dr Clean does not provide transportation to job sites.

All payments from customers must come through the platform. Tips are paid in full with your regular payout.

You must pass a background check before your first assignment and consent to periodic re-checks.

Client property must be treated with respect. Any damage must be reported to dispatch immediately. Liability may result in deductions or termination.

Referrals: When approved, you receive a personal referral code and shareable booking link. When a client books through your link or code, you earn a commission on the pre-discount job subtotal: 15% on that client's first booking, then a tenure-based rate on their repeat bookings. Referrals are credited only when the client books through your link or code and cannot be added after job completion.

Tips are earned by you in full and will be paid with your regular weekly payout. Never solicit tips from clients.

Cancellation policy: Reaching 5 cancellations or no-shows in a 30-day period places you on warning and limits you to 3 jobs per week. Exceeding 5 in a 30-day period results in automatic termination of your contract.

Client complaints are taken seriously. A complaint is any completed job rated 3 stars or below. A complaint ratio between 5–45% of your completed jobs places you in a warning zone with a weekly job limit; 45% or above is poor standing; 50% or above results in automatic termination.

Quality check: A foreman may inspect your work after completion. Unsatisfactory work may result in a refund to the client (max $300 per job) chargeable to the contractor.

Confidentiality: Client personal information, addresses, and property access details must never be shared, stored, or used outside of Dr Clean assignments.

Treat all customers with respect and be courteous — the key to our business is repeat clients

All-purpose cleaner should be mixed with about 1/4 cup antibacterial bleach so you are ready for any location. All cleaners should have at least one cleaning solution for all surface types

If the customer requests cancellation, ask them to reschedule a date and time first. If they cannot give you a day, cancel it and mark as customer-requested

Rescheduling within the time frame is ok — give customers at least 24-48 hours notice before the scheduled service

All payments from customers must come through Dr Clean. Any tips taken will be given in full with your pay via your chosen payout method on the site

Any proof of employment via contracting will be located on the site along with 1099 forms — track your jobs there

Upload a professional headshot similar to passport photo style. They can be done from your phone or computer. Cleaner profile photos are one of the first things potential clients see

Must pass a short quiz on the other services we offer to make sure you know how to do all of them correctly

Your profile must be kept in good standing by invoicing jobs to completion and getting great reviews from clients. 100 jobs with 5 complaints = good standing. 110 jobs with 50 complaints = poor standing. 51+ complaints = termination

Job requests depend on your location and selected coverage areas

If you refer a client that completes an invoiced job you get 15% of the payment. The client must mention your full name and contractor ID at time of booking — it cannot be added once the job is completed

Refunds for poor work will be refunded including your amount paid for the job. Foremen will check with clients to make sure the job was satisfactory. This includes theft and any broken household items. Limit $300

If you do not have the tool for the task do not offer it to the customer. All services are indoor only at this time, same rate of pay